Payment, Sales Tax, Shipping & Returns
Payment, Sales Tax, Shipping & Returns
Payment:
- Credit Card Payments – We accept your credit card payments through Authorize.net for safe, secure transactions. Visa, Master Card, Discover and American Express are accepted.
- Paypal – You can choose to pay with your credit card through PayPal. You don't have to have a Paypal account for this, PayPal simply processes your credit card transaction. If you do have payPal account you can pay with your account.
- Money Orders: We do not accept money orders.
- Company Checks: We do not accept company checks.
Shipping:
- We do not ship to international locations from this web store. We have the same inventory listed on our eBay Store. We will ship international shipments from the eBay store if you make your purchase there. eBay Store for ASI
- We ship with the US Postal Service, UPS and FedEx and will ship with motor freight as needed.
- Shipments are normally made within 1 business day of confirmed payment. You will receive a tracking number notification email on the day your item is shipped. Items requiring crating for motor freight may take longer.
- Please do not select overnight shipping after 3PM Central Time unless you have confirmed with us that we can ship that day.
- Please be aware that we observe most US national holidays and therefore you may see a slight delay in processing your orders around holidays.
Sales Tax
- We collect sales tax in many states based on that state's requirements. If you are tax exempt please contact us with your completed and signed tax exempt form so we can set your account up prior to your purchase. Office: 512-943-4510, Fax: 512-943-4503, email: Checkout@asisurplus.com
Warranty
- We are not authorized dealers for the products we sell and therefore do not offer any warranty on any of our products written or implied.
- We do not guarantee that manufacturers will honor their warranties on the products we sell.
Return Policy
- We will accept returns for 30 days after you receive the item if there is a problem.
- We offer a non-Dead on Arrival (Non-DOA) guarantee on all of our products unless stated otherwise in the specific listing.
- If the product needs to be returned for refund, please contact us first before shipping.